Frequently Asked Questions
General Clinic Questions
Do I need a consultation before any treatment?
Yes, All treatments and procedures needs to be discussed with the doctor first.
Do you offer General Practice Services?
Yes. We offer all general practice medical type services and are currently accepting new patients.
Are your treatments doctor-led?
Yes. All aesthetic and medical procedures are performed by registered Medical Doctors to ensure the highest level of care, safety, and precision.
Can I claim Medicare rebates?
Medical consultations may be eligible for a Medicare rebate, depending on the nature of the visit. Cosmetic-only procedures are not eligible for rebates. SKin therapist treatments are not eligible for a medicare rebate.
Do you offer payment plans or memberships?
Yes. We offer skin related packages which can be discussed during your consultation.
Is Rosacea common in Bowral?
Rosacea is a common skin concern in Bowral. It affects women’s more frequently than men, is common around peri and menopause. This can be managed with lifestyle modification, skin care, sometimes medications and laser based devices.
How much do cosmetic injections cost?
Due to AHPRA regulations we cannot advertise pricing online. This will be discussed with you during your consultation.
The cost of cosmetic medical care may vary according to several factors.
During your consultation, your doctor will discuss clinically appropriate options, including their potential benefits, limitations, risks and expected costs.
To discuss your concerns and explore your options, please contact our reception team on (02) 4879 9788 to arrange a cosmetic medical consultation.
Which is the Best Cosmetic Clinic is the Southern Highlands?
Choosing the right cosmetic clinic is an important decision. When comparing cosmetic clinics in Bowral and the Southern Highlands, consider the qualifications and experience of the treating practitioner, the quality of the medical consultation, patient safety standards and whether treatments are tailored to your individual needs.
At Mind Body Skin Institute in Bowral, cosmetic medicine is led by Dr Nicole Chater, an experienced General Practitioner with advanced training in aesthetic medicine.
Our approach combines medical expertise, evidence-based treatments and an understanding of facial anatomy, skin health and the ageing process. We prioritise natural-looking outcomes, individualised treatment planning and long-term skin health.
We welcome patients from Bowral, Mittagong, Moss Vale, Berrima, the wider Southern Highlands and surrounding regions seeking professional, doctor-led cosmetic medical care.
What is the best treatment for melasma in Bowral?
The most appropriate treatment for melasma depends on your skin type, pigmentation pattern, medical history and potential triggers. Options may include prescription skincare, topical depigmenting agents, professional treatments such as Dermamelan®, and ongoing sun protection.
At Mind Body Skin Institute in Bowral, we assess each patient's pigmentation before recommending a personalised management plan.
Is Dermamelan® suitable for hormonal pigmentation?
Dermamelan® may be considered for certain types of hormonal pigmentation, including melasma. However, suitability depends on individual circumstances, and not all patients will be appropriate candidates.
How long does Dermamelan® take to work?
Visible changes in pigmentation may develop gradually over several weeks to months. The program involves an initial in-clinic treatment followed by an extended home-care phase. Results vary, and ongoing management may be necessary.
Can melasma come back after Dermamelan®?
Yes. Melasma is a chronic condition that can recur, particularly with sun exposure, hormonal changes and other triggers. Long-term skincare and consistent sun protection remain important even after successful treatment.
Skin & Aesthetic Treatments
How often should I have laser or microneedling treatments?
For most patients, laser and microneedling are performed every 4–8 weeks initially, then every 2–3 months for maintenance. Your doctor or skin therapist will recommend a schedule based on your skin goals and recovery profile.
Is there downtime after treatment?
Downtime varies by procedure.
Mild treatments (such as LED, light peels, or microneedling) may cause mild redness for 24–48 hours.
Deeper procedures (such as CO₂ laser resurfacing or TCA peels) may require 1–2 weeks of recovery.
You’ll receive detailed aftercare instructions at your appointment.
Are cosmetic injectables safe?
All medical treatments treatments have possibility for risks vs benefits. This will be discussed during your consultation.
How long do results last?
Results vary depending on treatment type and individual biology. Expected treatment intervals will be discussed during your cosultation
Hair Restoration
What causes hair loss?
Hair loss can result from genetics, hormonal imbalance, nutrient deficiencies, inflammation, or stress. Your consultation includes medical history, blood testing, and assessment to identify contributing factors.
How do microneedling and topical agents help with hair regrowth?
Topical agents which contain bioactive molecules that support cellular communication, reduce inflammation, and encourage follicle activity. When combined with microneedling and LED, they help strengthen and reactivate hair follicles.
When will I see results?
Most patients notice improvement in hair density and texture within 3–6 months, with continued results over time as follicle health improves.
Longevity & Medical Consultations
What happens during a Longevity & Anti-Ageing Consultation?
Your doctor will review your health history, current concerns, and lifestyle before arranging blood work and diagnostic testing. Together, you’ll build a personalised plan addressing hormonal balance, metabolic health, and preventive strategies for long-term health.
What types of testing might be included?
Testing may include advanced blood panels, body composition analysis, and imaging or vascular scans. These help identify early signs of imbalance or risk before disease develops.
Do you prescribe supplements or medications?
Yes — if clinically appropriate. Any supplementation or prescription therapy will be evidence-based and discussed thoroughly with you during your consultation. It is important that patient’s understand that supplements need to be driven by individualised health presentation, as well as nutrion and blood work.
Post-Treatment & Aftercare
How do I care for my skin after a procedure?
You’ll receive detailed, written aftercare guidance following every treatment. In general, we recommend avoiding heat, exercise, and active skincare for 24–48 hours, using gentle cleansers, and applying medical-grade hydration and sun protection.
When can I wear makeup after treatment?
Light mineral makeup can usually be applied after 24–48 hours, once redness or sensitivity subsides. For deeper laser or peel treatments, your doctor will advise when the skin barrier has recovered.
What if I experience a reaction or concern after treatment?
Please contact the clinic directly on (02) 4879 9788 or if after hours, please email info@mindbodyskininstitute.com.au Our medical team provides after-hours support for any post-treatment concerns or complications.
Memberships
Do you offer packages or membership services?
Packages or Memberships provide continuity of care, priority booking, and bundled value for regular patients. They are designed to encourage consistency — the key to long-term results in both skin and health. Your suitability for packages or memberships will be discussed during your consultation with your doctor.
Everyone’s skin tells a story - of genetics, environment, hormones, stress, and time.
At Mind Body Skin Institute, our role is to interpret those signals and design thoughtful, doctor-led treatment plans that address both the surface and the source.